48 hours before the desired pickup date.
The vehicles listed in www.autosimpatia-rentacar.pt or others vehicles that Auto Simpatia might have available in time for the rental.
At the rental office and headquarters, in Rua João Reis, No. 22, Zona Industrial, 2500-757 Caldas da Rainha, or at the GPS coordinates:
310 ° 25'30.32 "N
10 ° 10'44.56 "W
or at a place to be agreed upon for an additional fee.
Opening hours: Monday to Friday - Morning: 9h00 - 13h00 - Closing at Lunch Time: 13h00 - 15h00 - Afternoon: 15h00 - 19h00. Saturday - Morning: 9h30 - 13h00.
Closed: Saturday afternoon, Sundays and holidays.
The price varies depending on the vehicle you choose, depending on the vehicle's category and group, as well as on additional insurance and services you request.
It depends on the chosen vehicle, its category and group, the vehicle's value in the car market and on the insurance associated with it.
All bookings made through the site are a pre-reservation that require confirmation regarding the availability of the car, dates and times and even prices shown on the site.
Only after confirmation by email sent by Auto Simpatia confirming the availability of the car, price and conditions, reservations will be considered valid.
Yes, if you got the addional driver extra and identified the person in question.
They can, if the customer informs the rental company in a timely manner and according to fleet availability. You can do this through our telephone phone, mobile phones, website or email mentioned above.
If you are within the grace period (+ 1 hour), there is no additional charge. Otherwise, there will be an extra cost of one more day of rental, as stipulated in the initial contract.
All information regarding privacy policy is described on our website in the "General Rental Conditions" and is in accordance with the law.
Through a confirmation email or other means available to the parts involved.
Yes, the prices presented refer to the low season. For high season and rentals longer than 8 days, the prices are subject to prior confirmation.
Yes, they may be replaced by similar vehicles of the same group and category, but only in exceptional cases and if unavoidable.
They can, without any notice from the lessor, however, no customer can or should rent any car without having true knowledge of the rules that are in force at the time the contract is established.
Smoking is NOT allowed.
By subscribing to this service, Auto Simpatia makes available to the Customer a “Via Verde” identifier owned by Auto Simpatia, installed on the windscreen of the vehicle. For payment purposes, the Customer must provide a valid card, ensuring sufficient balance in the corresponding bank account to cover the amounts due, and their debit may occur after the detection of use of a road infrastructure, and accepting that the due debits may occur after the end of the Rental Agreement, provided that the use of the road infrastructure has been verified during its term.
This service costs € 1.50 plus VAT, per rental day, up to a maximum of € 15.00 plus VAT per month and per rental agreement (Ordinance No. 190/2013 of May 23) ;
Not subscribing to this service implies the responsibility of the Customer in the general terms defined by Law No. 25/2006 of June 30, as amended.
Opening hours: Monday to Friday - Morning: 9h00 - 13h00 - Closing at Lunch Time: 13h00 - 15h00 - Afternoon: 15h00 - 18h30. Saturday - Morning: 9h30 - 13h00.
Closed: Saturday afternoon, Sundays and holidays.
Yes, by choosing from the fleet available in www.autosimpatia-rentacar.pt or www.autosimpatia.pt. If you are a professional of the automotive trade, you can also check www.autosimpatia-revenda.pt
DISCOUNTS FOR PASSENGER CARS UP TO 5 SEATS
Discounts only on Daily Rental price (does not apply to insurance or to any additional fees). This promotion cannot be combined with any other existing campaigns. Valid for rentals of passenger cars up to 5 seats. Promotion not valid for monthly contracts (30 days).
Promotion valid during High Season: July 1st to September 15th.